Rajdhani Express Passenger Fined ₹7,035 Over One-Year Age Entry Error in IRCTC Ticket Sparks System Glitch Debate
A Rajdhani Express passenger, Ramakant, was fined ₹7,035 after an age entry error in his IRCTC booking listed him as 1 year old instead of 24. Traveling from Bangalore to Nagpur on Train 22691, he was penalized under Section 138 of the Railway Act, 1989. The case sparked debate over system glitches, passenger responsibility, and ticket verification rules.
The incident involves Ramakant, who was traveling from Bangalore to Nagpur on Train Number 22691 on June 23, 2026. According to his account, the Ticket Examiner escorted him to the pantry coach during the journey and demanded an additional payment of ₹7,035. The passenger further alleged that when he began recording a video for safety purposes, he was instructed by the Ticket Examiner to stop filming.
Ramakant stated that he had booked a 2AC ticket priced at ₹3,589. During the booking process, he mistakenly entered his age as 1 year instead of 24 years. He clarified that he possessed valid government identification documents matching his actual identity and that the error was unintentional. He also emphasized that the incorrect age entry did not provide any fare advantage.
Despite this, the passenger reported that he was charged a total penalty, bringing his overall fare to ₹10,624. The Railway authorities issued an Electronic Fine Ticket number 0225318 and imposed the penalty under Section 138 of the Railway Act, 1989, treating the case as travel without a valid ticket due to incorrect passenger details.
Following a complaint raised by Ramakant on Rail Madad, railway authorities responded that the Ticket Checking staff acted in accordance with rules, stating that the age information did not match the passenger’s actual details. Officials further advised that passengers must verify their ticket details after booking and correct any discrepancies before chart preparation or travel by visiting a Passenger Reservation System counter.
The authorities also highlighted that corrections must be made prior to boarding, and failure to do so results in classification of the journey as invalid under existing regulations.
The controversy intensified online as users questioned how a ticket could be successfully booked with an age of 1 year, given that booking systems typically restrict passengers above five years of age. While critics alleged a potential system glitch, Ramakant shared a screen recording claiming that the booking was indeed processed despite the incorrect age entry. This has fueled debate over whether the fault lies with the passenger’s error or a loophole in the IRCTC booking system.
The incident has now become a focal point in discussions on digital ticketing accuracy, passenger responsibility, and the reliability of railway reservation safeguards.

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